Do your employees have trouble finding information in your intranet, or your customers on your website? Are you integrating two projects with overlapping documentation? Can you not tell what you have documentation for, and what you don't, and where everything is?
A new information architecture can help, by clarifying locations, processes, information flow, keywords, and more! Our IA services include (but are not limited to)
- information mapping & flow
- collecting & organizing your information into a navigable hierarchy
- selecting keywords & categories
- developing a controlled vocabulary
- analyzing possible solutions
Contact Laura for more information.